Renting Out Your Car FAQ's
Are you thinking of renting out your car, but have some concerns? Read on for some of the most common questions prospective car owners have for us.
- Someone is Going to Crash It
- Someone is Going to Trash It
- Other People Borrowing My Car Will Inconvenience Me
- I Shouldn't Have To Pay a Membership Fee to Rent Out My Car
- My Car is Going to Depreciate in Value
- I like my car and feel weirdly protective of it
- Someone is Going to Steal it
Someone is going to crash it
We've put together this list so take a read and see if these help answer your burning questions about what it is like to share your car with Car Next Door.
We get asked this question alot, so let's break it down. Your membership fee includes fully comprehensive car insurance and 24 hour NRMA roadside assist, so that when you rent out your car to your neighbours, if a borrower did crash your car (accidents happen!) you’d be covered. Take a look here for even more details on how our insurance process
Less than 1% of bookings result in an accident, and in 2017, that rate was even lower with only one in every 1,400 borrower trips resulted in "major damage" (major damage = over $3k of damage caused to the owners car and/or the 3rd party car).
The onus is always on borrowers to prove that they were not responsible for any damage and regardless of who is found liable, you are always covered because you have comprehensive car insurance. If a borrower is found to have damaged your car, you won’t be out of pocket and we'll even pay you $25 for every day your car is in for repair so that you can borrow another members car to get where you need to go.
Someone is going to trash it
All our borrowers are vetted - this includes a credit history check, criminal check, driving history check and a fancy computer face matching program. We find that borrowers treat the cars well since they know they belong to real people who are renting out their car and not a company. Sometimes things can slip, so if you end up with a rotten egg and your car comes back dirty or messy send us a picture that shows the borrower’s bad behaviour. We’ll organise to get your car cleaned at the borrower’s cost.
**Oh, and those rotten eggs - BANNED. **
Other people borrowing my car will be inconvenient for me
If you need to use your car, you can block out time so borrowers can’t rent your car for that time. You can also put recurring bookings in (weekly team sport for example) so you can ensure you have your car when you need it. You'll also now have NRMA Roadside assistance along with your comprehensive car insurance, so if you get a flat or have a problem while using your car yourself, it iwll actually be less inconvenient.
And if something last minute comes up and someone else has rented your car, it’s really easy to jump online and book someone else’s car near you.
I shouldn't have to pay a Membership fee to rent out my car
The Membership fee is $60 a month. That fee includes fully comprehensive car insurance with 24 hour NRMA roadside assist along with the technology, support and marketing to make renting out your car easy and safe.
But I already have insurance?
When you join our fleet insurance, you can also cancel your existing policy and save money right away, with cheaper comprehensive car insurance. Insurance is a mandatory expense that you would always be paying for your vehicle whether you put your car on Car Next Door or not.
"Yeah I understand, but why do I have to change to your insurance? Can’t I stay on mine?"
By being a part of a peer to peer car rental platform like us, you need to be covered under our fully comprehensive insurance. This is so your vehicle is safely covered when you rent out your vehicle to others. Normal insurance doesn’t cover you if you rent your car to a guy you met on the internet.
My car is going to depreciate in value
Do you know what the one biggest factor is in calculating your car’s value?
On average a new car will depreciate almost 20% of its value in the first year, so unless you have discovered time travel, whether your car is being rented to other people or not it is still going to be ageing (aren’t we all?).
"But it will have more km’s on the clock."
Look, if you drive your car 30 kilometres a month, and suddenly people are renting out your car and it’s getting driven 100 kilometres a month, yes you’re going to see more wear and tear, just like you would if you suddenly started driving your car three times as much.
My question to you is this: Do you really think your eight year old car is going to be worth wildly less money with 160,000km vs 150,000km on the odometer?
Most of our owners find that the extra driving from borrowers isn’t enough to push them over their regular servicing schedule. You’re also compensated 25c for every kilometre a borrower drives in your car, which for most vehicles is more than enough to cover fuel and extra wear and tear.
A 2017 report by the RACV calculated the fuel, tyres and maintenance running costs (cents/km) per km for a variety of vehicle sizes. A micro car such as a Suzuki Celerio LF 5dr 2.0L petrol was priced at 11.69c, a medium Mazda6 Sport 2.5L petrol at 16.11c/km and a 4WD Ute such as a Mitsubishi Triton GLX 2.4 diesel at 17.47c/km.
I like my car and feel weirdly protective of it
If you’re the type of person whose idea of a good night is lovingly rubbing down your car with a polishing cloth and painstakingly vacuuming the entirety of your vehicle every second day, you probably aren’t going to be the kind of person who will enjoy sharing their car.
For us we see a car as an underutilised resource, wasting away in value and costing you money just by existing. By renting out your car, you are contributing to our mission to reduce the number of cars being bought and made, reducing our carbon footprint and helping out your neighbours.
Someone is going to steal it
In the unlikely event that your car was stolen, we would do all we could to recover it. All vehicles are fitted with GPS devices so we would be able to track your car and work with the police to recover it.
Under the circumstance that we couldn’t recover it, your car is covered under comprehensive insurance and you would receive a market value payout for your car. All Car Next Door cars are insured for damage and loss at all times!
IF YOU LIKE YOUR CAR BUT UNDERSTAND THAT AT THE END OF DAY IT’S JUST A CAR, YOU MIGHT REALLY ENJOY SHARING YOUR CAR WITH OTHERS.
To find out if your car is eligible and whether sharing your car could help you, apply to list your car here.