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Transport assistance for flood-affected communities

If you have lost your vehicle in the floods or need a vehicle to help you help others by transporting food or goods to flood-affected areas, Uber Carshare would like to help.

Amanda Grace Wall
Amanda Grace Wall

If you:

  • Have lost your vehicle in the floods; or
  • Need a vehicle to help you help others by transporting food or goods to flood-affected areas

Uber Carshare would like to help.

Get $50 credit to borrow a local car

If you need short-term access to a car, those impacted by the floods can receive $50 credit to book and use any car on Uber Carshare until 30 May 2022*.

If you are a new user, to claim your $50 Uber Carshare credit:

1 Download the app and use code NNSW50 at sign-up

2 Once you receive verification, search and book cars

3 The driving credit will be removed from your total at the end of your trip

If you are an existing user please email support@ubercarshare.com to organise this credit.

Eligible areas are those listed in NSW here and QLD here. If your area has not been listed but you have been impacted contact us at memberexperience@ubercarshare.com and cases will be reviewed on an individual basis. This code is currently limited to 400 users but will be reviewed if this limit is reached.

Hire of Hyundai cars in Lismore

With few or no local rental cars available, the local community urgently needs more short-term car hire services.

To help fill the gap, Uber Carshare and Hyundai have delivered 10 vehicles from Sydney to Lismore. An additional 10 cars are headed to other areas around the Northern Rivers to increase supply in these impacted areas.

To book one of these cars:

1 Head to ubercarshare.com or download the app

2 Ensure you sign up with above code to receive $50 driving credit

3 Search for cars in your local area

Support for members assisting with flood support efforts

Uber Carshare members who are looking to assist with flood relief efforts, such as by transporting food or other goods, but are needing assistance with transport, such as a van, please get in contact with us as we may be able to assist with up to $500 in driving credit to cover the cost of your trip^.

Please get in contact with us at marketing@ubercarshare.com for further information.

$250 bonus income for locals wishing to list their cars

Locals wishing to share their cars on the platform to help support their community will be supported with $250 bonus income after their first trip has been completed**. This can be redeemed by using the code FLOODS250 at verification after listing a car. For existing owners in the area wishing to list additional cars, they can redeem this by contacting support@ubercarshare.com

You can also see what our friends at Uber are doing here.

*Only available to users in flood affected areas. Eligible areas are those listed in NSW here and QLD here. Promo code usage is limited to 400 users, with 1 redemption per user. All other regular driving credit and promo code T&Cs apply. Credit must be used by 30 May. See full T&Cs here.

**Only available to users in flood affected areas. Eligible areas are those listed in NSW here and QLD here. Promo capped at 200 uses with one (1) redemption per user. Offer expires 31 May 2021.

^$500 driving credit offer for flood support is discretionary, considered on a case by case basis and limited.